Sales Policy

Effective Date: January 6, 2025.

At moonynapo, we are committed to providing high-quality footwear and an excellent shopping experience. Please review the following Sales Policy before making a purchase from our website.

1. Product Availability

All products offered for sale on moonynapo.com are subject to availability. In the event that an item you have purchased is out of stock or unavailable, we will notify you as soon as possible and offer a full refund or alternative product options.

2. Pricing

All prices listed on our website are in U.S. dollars and may be subject to change without notice. The price you see on the product page is the price you will pay at checkout, excluding taxes and shipping fees.

We reserve the right to correct any pricing errors that may occur on our site. If an error is found after you have placed an order, we will contact you to confirm whether you wish to proceed with the purchase at the correct price or cancel the order.

3. Taxes

Sales tax will be applied to orders based on the shipping address, in accordance with state and local tax laws.

4. Order Processing

Once your order is placed, we will process and ship it as quickly as possible. Orders are typically processed within 1-3 business days, and shipping times vary based on your location and the shipping method selected at checkout. You will receive an order confirmation email with tracking information once your order has shipped.

5. Payment Methods

We accept the following forms of payment:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment methods as available at checkout

By submitting your payment information, you represent that you are authorized to use the chosen payment method.

6. Shipping and Delivery

We offer several shipping options to suit your needs. Shipping costs will be calculated at checkout based on your location and the method selected. Delivery times may vary based on the shipping carrier and your location.

Please ensure that the shipping address provided is accurate. We are not responsible for delays or errors caused by incorrect addresses.

7. Cancellations

Once an order is placed, it is processed quickly to ensure timely delivery. If you need to cancel an order, please contact us immediately at info@moonynapo.com. If your order has already been shipped, you will need to initiate a return once the item is received.

8. Customer Support

If you have any questions or issues regarding your order, our products, or our policies, please feel free to contact our customer service team:

We are happy to assist you!

9. Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about any changes.